From your first invite to running Lock as an admin — here's how ParkRound actually works.
Most people arrive by invite. If you're setting one up for your building or team, start a group instead.
Open the invite email and tap the link. Sign in with your email — there's no separate ParkRound password to create. You'll land straight on your group's schedule, ready to request your first day.
Create your group and add one or more pools — a pool is just a named set of interchangeable spaces (e.g. "Basement" or "Visitor bays") with however many spaces it actually has. Then invite your members by email. See For admins for the settings worth deciding before people start relying on it.
You can only belong to one group at a time. You can be only an Admin, only a Member, or both. Admins and Members need separate invites. If you're already in a group, you'll need to leave it before accepting an invite to another.
Every day of parking you receive adds to your Usage — and only once that day is in the past; a Request or Booking for a future date doesn't count until it actually happens. Whoever has the lowest Usage gets priority, so access naturally rotates toward whoever's used the pool least. That cuts both ways: if you sit out of the rotation for a while, your Usage stays low, so you're likely to jump ahead of everyone else the next time you do need a spot.
Express interest in a day before it locks. You're not guaranteed the spot — you find out whether you got it once the schedule locks in.
Same as a plain Request, but it also puts you in line for that day in case a spot opens up before Lock. If one does, you may get moved in automatically ahead of time.
An immediate claim on a day before it locks, decided by first-come-first-served rather than Usage — unlike a Request. Booking is against the group's total capacity for that day, so it can fill up.
Join the line for a day that's already locked. Not first-come-first-served — the moment a spot frees up, whoever has the lowest Usage on the waitlist gets it, even if they joined more recently than you.
Immediately take a spot that's sitting open on a day that's already locked and has nobody waiting for it. First-come-first-served — a fast, no-questions-asked way to grab a day nobody else is using.
Give up a spot you already have, after the day has locked, so someone else can take it via the waitlist or a snatch. Some or all of your Usage for that day is refunded.
The point where a day closes to new requests and the system decides who gets a spot, based on Usage. Depending on your group, days lock one at a time or a whole week at once — see For admins for how that works, and check Group settings → Config to see exactly when your own days lock.
Occasionally an admin excludes a day entirely — a holiday, a maintenance closure, and so on. A blocked day shows the reason right on the schedule and isn't actionable by anyone.
Every group parks differently — these are the knobs worth understanding before people start depending on the schedule.
A pool is a named set of interchangeable spaces — individual spots inside it aren't tracked separately, they're just numbered slots filled at Lock. A group can have more than one pool (e.g. separate covered and outdoor areas).
The number of days a member may have actively booked at once. It's rolling — quota frees up as booked days pass, lock, or get cancelled. Set it in your rotation config.
How many days ahead of a date Lock happens, and whether it works day by day or week by week. At daily granularity, each day locks independently that many days ahead of itself. At weekly granularity, the whole week — Monday through Sunday — locks together in one go, timed off whenever that week's Monday would have locked under the daily rule.
Only relevant at weekly granularity. Normal allocation runs first, giving each day to whoever has the lowest Usage. This optional pass runs afterward: a member on track for a full week and missing just one day can claim it from someone who isn't themselves going for a full week — even if that person's Usage is lower — as long as the Usage gap between them stays inside a limit you set. It's all-or-nothing across the week: if even one missing day can't be claimed this way, none of them are. Set the limit to 0 to turn it off.
Members set their own standing per-weekday rules from their account, so there's no per-member switch for you to manage — just know that some Requests on the schedule are placed automatically rather than by hand. See Your account.
Exclude a specific date from the rotation entirely — public holidays, closures, or anything else that takes a day off the table for everyone at once.
An optional wall-clock time on the parking day itself, after which relinquishing switches off for that day — closing the trick of holding a spot all day and handing it back late just to swap the day's full cost for the smaller relinquish penalty. Snatch and the waitlist keep working as normal on whatever's already open. Everyone can check the current value, and admins can change it, under Group settings → Config.
Invite people as a Member or an Admin using a single-use link. Share the link only with the person you intend to invite. To give someone both roles, send them a separate Member invite and Admin invite.
Any admin can add or remove another admin for the group, so who holds admin rights can change at any time. Only invite people you trust with that.
Creating a group or redeeming an invite starts your one-time 30-day free trial — no card required to start. After the trial, each person subscribes individually (not the whole group) to keep parking with their group. See current pricing. Cancel any time; you'll keep access until the end of your paid period.
Both plans give you exactly the same ParkRound — the yearly plan is simply cheaper over a year. Switch between them any time from My account → Subscription → Switch plan, which opens our payment provider's secure billing portal.
Moving to the yearly plan takes effect right away. You pay the yearly price minus credit for the unused part of the month you've already paid for, so the switch is prorated rather than charged twice for the same days.
Moving to the monthly plan costs nothing today: you keep the yearly plan you've paid for until the end of that year, and monthly billing starts from the day after. The portal shows the exact date and amount of your first monthly payment.
Picking a plan or switching between plans during your free trial doesn't end or shorten it, and nothing is charged until the trial's last day. Whatever plan you're on when the trial ends is the one your first payment uses.
If a renewal charge fails, you'll see a banner in the app and we retry the payment automatically. If it's still unresolved after a few attempts, your subscription ends: any upcoming requests and bookings are released back to the group after a short grace period, and you won't be able to request or book new days until you resubscribe. Update your payment method or resubscribe any time from My account → Subscription.
Your profile holds a display name, editable any time from "My account." Your profile information and what you do in a group — your display name, your schedule, your requests and bookings — are shared with your group, including its admins. Treat anything you enter in ParkRound as visible to the people you share a group with. We're hosted in the EU, and we never receive or store your card details — payment goes straight to our processor, Stripe. See our Privacy Policy for how we handle your data.
Set a standing instruction for each day of the week — off, Request, or Request+Waitlist — so your usual days get requested automatically without you having to remember. Find it under My account → This Group.
Choose how long before a date you'd rather be taken off its waitlist automatically — e.g. "2 days before, at 6pm" — instead of risking a last-minute promotion to a spot you no longer want. Off by default. Find it under My account → This Group.
No. Each person can be a Member of only one group at a time, and an Admin of only one group at a time. If you need to switch groups, leave your current one first — an invite to a new group will tell you if this applies to you.
Your standing requests and any upcoming bookings end immediately, freeing those days up for the rest of the group. Your past rotation history stays as part of the group's record. If you rejoin this group later with a fresh invite, any of that history still inside the group's Usage lookback window counts toward your Usage again — older history stays on record but no longer affects it.
Your login is removed and you're signed out — you won't be able to log back in. Your personal details are deleted from your profile. Your past rotation history stays, shown as a deleted user, and any upcoming bookings are released back to your group. We also attempt to cancel any active subscription; email support@parkround.com if you're charged after deleting.
Nothing — requesting is entirely optional day by day, and skipping a day costs you nothing. Usage only grows on days you actually receive parking, so time spent out of the rotation keeps your Usage low — meaning you're likely to jump ahead of regular parkers the next time you do request. Set up an auto-request rule if you'd rather your usual days were requested automatically.
Requests are decided by Usage: whoever has parked the least so far gets priority when a day locks. If more people request a day than there's room for, the lowest-Usage requesters win and everyone else is freed up to look for another day or join the waitlist. One exception: if your group prefers whole weeks (see For admins), someone one day away from completing a full week can claim your day even with slightly higher Usage, within a limit your admin sets.
Before the day locks, just cancel your request or booking at no cost. After it locks, relinquish the day instead — that hands it straight to the waitlist, or opens it up to snatch, and refunds some or all of your usage for that day.
There's no dedicated swap feature, but the same result happens in practice: relinquish (or cancel) the day you don't need while the other person requests, snatches, or joins the waitlist for it. There's no guarantee they specifically get it over anyone else waiting.
Switching from yearly to monthly is applied at the end of your current period, and during a free trial that means the trial's last day. Until then the portal still shows the yearly plan, but the "renews on" line underneath shows what actually matters: your first payment will be the monthly price, on the day your trial ends. Nothing is charged during the trial, and your first payment uses the monthly price.
Both apply after a day has locked. Joining the waitlist puts you in line to be promoted automatically the moment a spot opens, highest-usage-priority first. Snatching is for a day with an empty waitlist — you grab the open spot yourself, first-come-first-served.
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